How can we help?
Answers to your questions, right here.
How does Fudoe work?
Photograph a product label and the AI analyses every ingredient in the list against EFSA, FDA and Turkish Food Codex sources. The result is summarised as SAFE, CAUTION or AVOID.
Which products can I analyse?
Food and dietary supplement products: food, beverages, food additives, vitamin/mineral supplements, protein powders, herbal support products. Cosmetics, medicines and cleaning products are out of scope.
How reliable are the analysis results?
Analysis is based on official scientific sources such as EFSA, FDA and Turkish Food Codex. Results are for informational purposes only and are not medical advice. Always consult a specialist for health decisions.
How many analyses can I do on the free plan?
The free plan includes 5 analyses per month. The Pro plan allows unlimited analyses with a daily limit of 30 and an hourly limit of 10.
How do I cancel my Pro plan?
Your subscription is managed through the App Store or Google Play. You can cancel at any time from the subscription settings in the relevant app store. Access continues until the end of the current billing period after cancellation.
Is my data safe? Are my photos stored?
Your photos are not stored on Fudoe servers — they are only processed at the moment of analysis. Analysis results and account information are stored encrypted. See our Privacy Policy for details.
I saw an incorrect analysis, how do I report it?
Use the "Report incorrect analysis" button inside the app. When the same analysis is reported by 3 different users the system automatically flags it for review.
What does the Dietitian plan include?
Everything in the Pro plan plus API access and priority support. Designed for professional use. Write to info@fudoe.com for details.